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PRIME YEARSCOMPANION AGENCY
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Accessibility Statement

At Prime Years Companion Agency, we are committed to making our website accessible to everyone, regardless of ability or technology. We recognise that our audience includes older adults, family carers, and people who may face visual, motor, or cognitive challenges — and we have designed this site with those needs in mind.

Our standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Features we have implemented

  • High contrast: We use high-contrast colour palettes so text is easily readable against background colours.
  • Clear typography: We employ readable base font sizes and generous line spacing to reduce eye strain.
  • Keyboard navigation: The site can be navigated using a keyboard alone, which helps users with limited dexterity.
  • Screen reader support: We use semantic HTML, descriptive link text, and ARIA attributes where appropriate.
  • Responsive layout: Pages adapt to different screen sizes, including mobile phones and tablets.
  • Reduced motion respect: Animations honour the user's prefers-reduced-motion setting where supported.
  • Alternative text: Meaningful images include descriptive alt text for assistive technologies.
  • Skip navigation: A main content landmark allows screen readers and keyboard users to reach page content efficiently.

Known limitations

Some third-party services embedded on our site — such as Calendly booking and ActiveCampaign forms — are controlled by external providers and may not fully meet our accessibility standards. Where possible, we offer alternative ways to contact us by phone or email.

We review this site regularly and work to improve areas that do not yet meet WCAG 2.2 Level AA.

Alternative ways to contact us

If any part of this website is difficult to use, you can reach us directly:

You can also visit our contact page to send a message through our enquiry form.

Related policies

For more information, see our Disability Accessibility, Privacy Policy, and Cookies Policy.

Feedback

If you encounter any difficulty accessing our website, or if you have suggestions on how we can improve, please email support@primeyearscompanionagency.com. Tell us which page you were using and what went wrong — we will work to resolve it promptly.

This statement was last reviewed in May 2026.