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Family SupportApril 2026·4 min read

How to Talk to Your Loved Ones About Support

Starting the conversation about companionship can be delicate. Here are some tips on how to approach it with empathy and respect.

How to Talk to Your Loved Ones About Support

One of the most common things families tell us is: we know Mum needs more support, but we don't know how to bring it up without upsetting her. It's a very human concern – and one with a thoughtful solution.

Start from a place of love, not worry

The way you frame the conversation matters enormously. Rather than leading with concern about whether they're coping, try starting from what you'd like for them: I'd love for you to have someone to enjoy a coffee with during the week.

Choose the right moment

Avoid bringing it up when emotions are already heightened – after a fall, a hospital visit, or an argument. Choose a calm, unhurried moment when you're both relaxed. A walk, a shared meal, or a quiet afternoon at home can work well.

Involve them in the decision

The fastest way to create resistance is to present a decision that's already been made. Instead, ask questions: what would feel helpful to you? or is there anything you wish you had more of during the week? People are far more receptive when they feel in control.

Practical phrases that work

  • We thought it might be nice to have someone pop by for a chat once a week – what do you think?
  • A few of my friends' parents have tried companionship visits and really enjoyed the company.
  • I just want to know someone's there with you sometimes – it would really put my mind at rest.

Ready to explore companionship for your loved one?

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